PRIVACY POLICY

Effective Date: 06.07.2023

At Bodyroll Studio Newcastle Ltd, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, engage our services, or visit our premises. By accessing our services, you consent to the practices described in this policy.

• Information We Collect: 
• Personal Information: We may collect personal information, such as your name, contact details, date of birth, and identification information, to verify your identity, provide our services, and comply with legal requirements. 
• Health Information: To ensure your safety during massage sessions, we may collect and maintain information about your health history, allergies, or other medical conditions. This information is collected with your explicit consent and is treated with strict confidentiality. 
• Payment Information: When you make a payment for our services, we may collect payment card information or other financial details necessary to process your transaction securely. 
• Website and Communication Data: We may collect information about your interactions with our website, such as IP addresses, browser type, operating system, and browsing activities. Additionally, we may collect information from your communications with us, including emails, messages, or phone calls.
   
• Use of Information: 
• Provision of Services: We use the information collected to provide our massage services, customise sessions based on your preferences, and ensure your safety and well-being. 
• Communication: We may use your contact information to send important updates, appointment reminders, promotional offers, or respond to inquiries. 
• Legal Compliance: We may process your personal information to comply with legal obligations, such as reporting requirements, health and safety regulations, or responding to lawful requests from authorities. 
• Business Operations: We may use information for internal purposes, such as improving our services, conducting analytics, and managing administrative functions.
   
• Information Sharing and Disclosure: 
• Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services. These providers are obligated to protect your information and are not authorised to use it for any other purpose. 
• Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, respond to legal requests, or protect our rights, property, or safety. 
• Consent: We may share your information with third parties if you provide explicit consent for such disclosure.
   
• Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We regularly review our security practices and maintain industry-standard safeguards to ensure the confidentiality and integrity of your data.
• Data Retention: We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
• Your Rights: You have the right to access, correct, update, or request the deletion of your personal information. You may also withdraw your consent or object to certain processing activities. To exercise these rights, please contact us using the information provided below.
• Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
• Changes to this Privacy Policy: We may update this Privacy Policy from time to time. Any material changes will be communicated through our website or other appropriate means. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following information:

Bodyroll Studio Newcastle Ltd, 7 Eldon Square, Newcastle upon Tyne, NE1 7JG

We will endeavour to respond to your inquiries in a timely manner and address any concerns you may have.

Dated: 06.07.2023